Enquiry details
A contact form may ask for your name, email address, phone number, organisation and message. We also receive information you choose to include in an email.
UK GDPR privacy notice
Privacy Notice
Your privacy matters. This notice explains what personal data Campbell Assist Group collects through this website, why we use it, and the choices available to you.
Effective date: [[POLICY_EFFECTIVE_DATE]]
Review date: [[POLICY_REVIEW_DATE]]
01 / Collection
Data We Collect
We collect the details needed to reply to a real enquiry and keep the site working.
Technical information
Our systems may record an IP address, browser type, device details, pages viewed and approximate timing so we can protect and maintain the website.
Cookies and analytics
- Essential cookies support core site functions.
- Optional analytics help us understand site use.
02 / Purpose
How We Use Your Data
Each use has a clear reason.
To respond to you
We use contact details and enquiry content to answer questions, arrange a conversation and provide information about our AI research assistant tools. We may rely on your consent or on steps requested before entering a contract.
To operate the website
Technical information helps us keep pages secure, diagnose faults and improve site functionality. We use legitimate interests where that processing is necessary for a safe, usable website.
To send requested communications
We only send service or marketing communications where you have asked for them or where the law allows it. You can withdraw consent at any time by contacting [email protected].
To meet legal duties
We may use or share information when needed to meet a legal obligation, establish or defend a legal claim, or protect the website and people who use it.
03 / Cookies
Cookies and Analytics
You control optional measurement cookies.
| Category | Why it is used | Choice |
|---|---|---|
| Essential | Page security, navigation and basic preferences. | Always active where required for the site. |
| Analytics | Aggregated information about visits and page performance. | Optional and can be declined. |
| Third-party measurement | Services such as Google Analytics may process usage data under contractual and UK GDPR safeguards. | Used only when permission has been given. |
Analytics preference
Change this preference in your browser or through the site's cookie controls.
04 / Your control
Your Rights Under UK GDPR
You have rights over personal data we hold about you. Some rights apply only in specific circumstances.
Access and correction
You can ask for a copy of your personal data and ask us to correct information that is inaccurate or incomplete.
Erasure and restriction
You can ask us to delete personal data in certain circumstances, or to limit how we use it while an issue is checked.
Portability
Where the right applies, you can request personal data in a structured, commonly used and machine-readable format.
Objection and consent
You can object to processing based on legitimate interests and withdraw consent where consent is our legal basis. Withdrawal does not affect earlier lawful use.
Complaints
Contact us first so we can address your concern. You can also complain to the Information Commissioner's Office at ico.org.uk.
Retention
We keep enquiry records for up to 24 months after the last meaningful contact, unless a longer period is required for a legal claim or obligation.
Security
Access is limited to people who need it. We use appropriate technical and organisational measures and review them as our website and services change.
Processors
We may use hosting, email, form, security and analytics providers. They process information only under our instructions and suitable data protection terms.
05 / Privacy enquiries
Need a clear answer?
Write to us about your data, this notice or a rights request. Please include enough detail for us to identify the relevant enquiry.
Data controller
Campbell Assist Group
Privacy email
[email protected]Postal address
Brighton Road, Worthing, West Sussex BN11 2HA, United Kingdom